Refund Policy

1. Digital Product Nature

All products sold on BiswaMart are digital products including but not limited to:

• Software and applications
• E-books and digital publications
• Graphics, templates, and design assets
• Audio and video files
• Fonts and digital resources

Due to the nature of digital products, once downloaded, they cannot be "returned" in the traditional sense.

2. No Refund Policy

We maintain a strict no-refund policy for all digital products. This policy is in place because:

• Digital products are delivered instantly upon payment
• Products can be immediately accessed and downloaded
• Digital files cannot be "returned" once accessed
• All product descriptions and previews are provided before purchase

3. Pre-Purchase Considerations

Before making a purchase, please:

• Carefully review product descriptions and specifications
• Check system requirements and compatibility
• Review product previews and samples when available
• Contact us if you have questions about a product

4. Technical Issues

If you experience technical difficulties with:

• Download Issues: We will assist with re-downloading or accessing your purchased products
• File Corruption: We will provide a fresh copy of the product
• Access Problems: We will help restore access to your account and purchases

Technical support does not constitute grounds for a refund but rather assistance with product delivery.

5. Fraudulent Transactions

In cases of:

• Unauthorized use of payment methods
• Chargeback disputes
• Fraudulent activity

We reserve the right to investigate and take appropriate action, including account suspension and cooperation with law enforcement.

6. Exceptional Circumstances

In very rare cases, we may consider exceptions to this policy at our sole discretion for:

• Duplicate purchases made in error
• Products that are fundamentally different from their description
• Technical issues on our end that prevent product delivery

Any exceptions will be evaluated case-by-case and are not guaranteed.

7. Contact for Support

If you encounter any issues with your purchase or have questions about this policy, please contact our support team. We are committed to helping resolve technical issues and ensuring you can access your purchased products.

8. Agreement

By making a purchase on BiswaMart, you acknowledge that you have read, understood, and agree to this No Refund Policy. This policy applies to all purchases made on our platform.